Price Indication Ordinance: How to Strengthen Trust in Your Company with Price Transparency [5 Reading Tips] Posted on 16. May 202216. May 2022 | by Birthe Struffmann Source: Unsplash/Artem Beliaikin For more than 90 per cent of consumers, the transparency of a company contributes to their purchasing decision. This is because transparency creates trust and trust is the basis for successful customer relationships. Especially when it comes to pricing, customers are very sensitive and demand clear communication. From 28th May onwards, this will be ensured by the new Price Indication Ordinance (PAngV), which regulates information on price reductions and the labelling of base prices. These new rules affect both stationary retail and e-commerce. Prick up your ears! Continue (2 vote(s), average: 5.00 out of 5)Loading... Categories B2C Brand Experience Design & Usability Digital Marketing E-Commerce Reading Tips of the Week
PayPal Checkout: How the New Solution Leads to More Sales [5 Reading Tips] Posted on 2. May 20222. May 2022 | by Birthe Struffmann Source: Unsplash/Marques Thomas With more than 425 million customers in over 200 markets worldwide, PayPal is one of the big players in the digital payment sector and inspires e-commerce shoppers across all industries with its commerce solution »PayPal PLUS«. In Germany alone, the payment service provider has won over around 29 million potential customers. dotSource also implemented the platform in projects for clients such as BADER, MUSIC STORE, EMP, BayWa and CLICKPOOL | Dildoking. However, ongoing development is also important for PayPal to ensure the company’s success. That is why the payment service provider is taking the next step with its »Checkout« solution. Continue (3 vote(s), average: 5.00 out of 5)Loading... Categories B2B B2C CRM, Sales & Service Data-Driven Business E-Commerce Platform Integration Reading Tips of the Week
D2C: How to Secure Competitive Advantages with a Direct-to-Consumer Approach [5 Reading Tips] Posted on 25. April 202225. April 2022 | by Birthe Struffmann Source: Unsplash/Jacqueline Munguía There is no such thing as »can’t«. Those who think that close customer relationships are not possible in e-commerce are mistaken. Successful direct-to-consumer (D2C) brands like STABILO, Fissler and Britax Römer show how close interaction with customers can turn the purchase of pens, pans and child car seats into an experience. Although D2C sales in Germany still only account for 3 per cent of e-commerce sales, it is the channel that grew the most last year, with sales up 15 per cent. For online retailers, building and maintaining strong customer relationships digitally is just as much of a must-have for brand success as a powerful online shop. Continue (4 vote(s), average: 5.00 out of 5)Loading... Categories B2C Brand Experience Consumer Goods Content Management Data-Driven Business E-Commerce Reading Tips of the Week
Migration to Adobe Commerce: How the Media Company Axel Springer SE Makes Its Digital Portfolio More Future-Proof with the Modernised Lesershop24 [Success Story] Posted on 13. April 202213. April 2022 | by Birthe Struffmann Download the new Axel Springer Success Story for free now! Media companies and publishing houses have long since arrived in the digital age. Whether it is the latest news on a smartphone, flexible subscription models or clearly structured media libraries: customers expect fast, uncomplicated access to high-quality content. The media company Axel Springer, which worked with dotSource to make its online shop for subscriptions fit for the future, shows how digital media consumption can be understood as an opportunity for successful new business models. There is hardly any publishing house in Germany that is as well known as Axel Springer SE. The long-established media company is active in more than 40 countries these days. Of course, it is no longer just about printed newspapers – the company generates more than 70 per cent of its consolidated annual revenues with digital activities. Continue (7 vote(s), average: 3.86 out of 5)Loading... Categories B2B Data-Driven Business E-Commerce Publications
Google Universal Analytics Will Be Discontinued: How to Ensure Your Data Is Properly Analysed [5 Reading Tips] Posted on 11. April 202211. April 2022 | by Birthe Struffmann Source: Unsplash/Myriam Jessier Saying goodbye is never easy. In the case of Universal Analytics, it also involves a lot of effort. However, companies no longer have a choice because Universal Analytics will be discontinued as early as next year. According to current statistics, around 55.6 per cent of all website operators use Google Analytics. They should respond now because evaluating alternative systems as well as implementing and getting used to a new system will require financial and human resources. Continue (7 vote(s), average: 3.86 out of 5)Loading... Categories B2B B2C Data-Driven Business Digital Marketing Reading Tips of the Week
User Experience Design and Usability Optimisation: Four Examples of Optimal User Experiences [Best Practice] Posted on 6. April 20226. April 2022 | by Birthe Struffmann Download the new »UXD Best Practices« publication for free now! When meeting a new person, when visiting a place you have never been to before: first impressions have a significant impact on future decisions. In the digital world, the magic of the first moment is even more crucial because you can always find the service or product you are looking for somewhere else. If they have a bad user experience, 90% of users turn their back on a company. That is why it is worth investing in an innovative user experience design, usability optimisation and a modern brand design. But how? Our new »User Experience Design Best Practices« publication provides the answer. Learn from successful client projects in industries such as manufacturing, energy and food how to strengthen customer loyalty with user experience design design websites that are not only modern, but also inclusive revolutionise traditional B2B ordering with configurators make a new brand successful with a memorable brand experience design Continue (6 vote(s), average: 4.33 out of 5)Loading... Categories B2B Design & Usability E-Commerce Publications
Gamification: How Your Marketing Strategy Can Playfully Flourish [5 Reading Tips] Posted on 4. April 20224. April 2022 | by Birthe Struffmann Source: Pexels/RODNAE Productions Let the games begin. Companies that spice up their marketing campaigns with playful elements increase the loyalty of their customers by 41 and their brand awareness by 15 per cent. Whether it is a minigame, a quiz or an adventure gamebook: there are no limits to creativity. With the help of these innovations, some companies have already made their way back into the performance game. Continue (6 vote(s), average: 4.33 out of 5)Loading... Categories B2B B2C Digital Marketing Reading Tips of the Week
Data-Driven Marketing [New White Paper] Posted on 23. March 202228. March 2022 | by Christian Otto Grötsch Download the »Data-Driven Marketing« white paper for free now! Yesterday you were browsing an online shop for cat food and today you are seeing Whiskas ads on Instagram? Or maybe you are planning a trip to Saxon Switzerland and your feed is flooded with all-weather jackets as a result? And what about cookies on websites, do you accept or reject them? All this has something to do with data-driven marketing. These days, you simply cannot do without it. In our new white paper, we show you how you can effectively reach your customers as well. Continue (8 vote(s), average: 4.00 out of 5)Loading... Categories B2B B2C CRM, Sales & Service Digital Consulting E-Commerce Industries Marketing Automation Media & Publishing Publications Retail
Digital Champions Prevail: dotSource Clients Are among Germany’s Most Innovative Companies [5 Reading Tips] Posted on 21. March 202221. March 2022 | by Birthe Struffmann Source: Pexels/Nataliya Vaitkevich Digital companies are particularly innovative. This is also confirmed by a recent study conducted by the business magazine Capital and the data portal Statista. As part of this study on Germany’s most innovative companies, 470 companies were recognised as particularly innovative. 51 of these are from the »Internet, Media and Communication« sector alone. Technology and telecommunications companies came in second. Our clients 3M , Würth, PERI, BHS Corrugated, Krones and Ottobock were among the leading companies as well. We can only congratulate them on this success and are proud to help them realise their promising visions on the way to becoming digital champions. Continue (6 vote(s), average: 4.33 out of 5)Loading... Categories Data-Driven Business E-Commerce Industry Reading Tips of the Week Retail
Brand Experience in the Energy Industry: TEAG Thüringer Energie AG Opts for Multi-Stream Project to Create a Strong Brand Identity [Success Story] Posted on 16. March 202216. March 2022 | by Franzi Kunz Download the TEAG Success Story for free now! Electricity, gas, heating – for many people, these words probably evoke unpleasant associations such as »bill« or »ancillary costs«. The brand new success story of our client TEAG Thüringer Energie AG shows that this does not have to be the case. Together with the dotSource UXD and digital marketing experts, the company further developed its brand identity. How did the energy supplier manage this nationwide brand campaign? And what on earth does a fluffy teddy bear have to do with it? Continue (6 vote(s), average: 5.00 out of 5)Loading... Categories Design & Usability Digital Marketing E-Commerce Publications
