ECC survey: inform yourself offline, buy online, or the other way around after all?

Shopping habits change…all the time. An ECC survey, in cooperation with software manufacturer Hybris, has now confirmed it. The classic “I only go into brick-and-mortar stores” shopper is almost extinct. To react to the wishes and new habits of customers, online traders offline, and offline traders online, have to understand – well, cross-channel. Selective shoppers … Continue reading "ECC survey: inform yourself offline, buy online, or the other way around after all?"

Internet facts: developing e-commerce nation Germany – as if!

Twice a year, the association for online research (Arbeitsgemeinschaft Online Forschung – AGOF) collects their “internet facts.” If you take a close look at these, you can find some statistics which just don’t fit into the generally negativity surrounding German internet promotional projects like “Neuland” and “Industrie 4.0” etc. Admittedly, some things won’t change in … Continue reading "Internet facts: developing e-commerce nation Germany – as if!"

Psychology over QR Codes: the Handelskraft Berlin breakfast 2015 [recap]

Without question, Berlin belongs to the top cities of our Handelskraft e-commerce breakfasts. We were drawn to the capital  for the third time and once again, had a pleasant and successful event. Together with Martin Groß-Albenhausen and 25 guests, we discussed cross-channel marketing. The focus was on how not to loose customers with a channel … Continue reading "Psychology over QR Codes: the Handelskraft Berlin breakfast 2015 [recap]"