Cart Outsourceing and Buying Directly in Video: Buy Button Commerce Is Both a Blessing and A Curse for Traders

Videos have been the darlings of e-commerce for a long time. With buy buttons, which we’ve already talked about, the trend is picking up speed and clearly heading in the direction of e-commerce scenarios. Initial tests are going well: US traders Wayfair have reported threefold sales via videos. Shoppable Trueview-ads, which can be combined with … Continue reading "Cart Outsourceing and Buying Directly in Video: Buy Button Commerce Is Both a Blessing and A Curse for Traders"

Terrific or Terrible? At What Point Does the Customer Dread the “Future Store”? [Infografic]

We have already noted how digital point of sales have left some open questions. What technology is allowed to do is one of these. Push messages on your smartphone, controlled by beacons without your permission, are known to be deemed creepy by customers. Paradoxically, personalised offers are in demand, as long as they give the … Continue reading "Terrific or Terrible? At What Point Does the Customer Dread the “Future Store”? [Infografic]"

Digitale Transformation: when KPIs & Reports Supercede Middle Management

In Startups, the goal has always been to keep the head count low. This is called a ‘Lean Startup’. This approach has long since found its way into larger companies. Those who want to remain competitive in the face their (more)digital competition have to make hard calculations between requirements and strong staff growth. Thanks to … Continue reading "Digitale Transformation: when KPIs & Reports Supercede Middle Management"

Taylor Swift vs. Apple – or what happens when a brand finally listens

People’s trust in retailers has had to survive some painful blows in the past few years. Absurd standardisations, packaging and waste madness have been increasingly condemned in the media, who blame the ambitions of traders. The principle of planned obsolescence is public knowledge and has had a negative impact on expectations for product quality. Work … Continue reading "Taylor Swift vs. Apple – or what happens when a brand finally listens"