Attention: ‘Chat Bots’ might disrupt the social ecosystem

The mobile commerce growth is dragging social media channels to a more relevant position within the marketing and sales strategies of every retailer. The customer is king in this digital panorama where personalization, curated shopping experiences, dash buttons and immediacy join together to come up with the term Instant Commerce as one of the pillars … Continue reading "Attention: ‘Chat Bots’ might disrupt the social ecosystem"

Instagram: The power of insta-images to sell lifestyles and increase brand-engagement

Instagram has passed from being a simple photo-sharing app among friends to become a global community of consumers and brands. The social platform has been growing in the last two years at fast speed, exceeding the 400 million members and the most high-end brands are investing in reinforcing this powerful social engagement tool. The saying … Continue reading "Instagram: The power of insta-images to sell lifestyles and increase brand-engagement"

What is needed for digital success? Let’s review the Handelskraft Conference 2016!

The Handelskraft Conference 2016 – #HK16 – was a high-voltage event from the beginning till the end. Supported by eventtool24 an astonishing location, the Classic Remise Berlin, provided the background for our conference for digital success, combining a magical mixture of retro motors and car design classics with urban industry modernity inspiring the almost 100 … Continue reading "What is needed for digital success? Let’s review the Handelskraft Conference 2016!"

“The fast processing of returns will gain importance not only for retailers” – Interview with Handelskraft speaker Oliver Dahms from DAHMS solutions GmbH

Navigate. Choice made. The shopping cart is full and the order just placed. Success. However, sooner or later, the story turns round. Items returned. Consequence: unhappy customers. Disaster and a big headache, for both shoppers and retailers. However, the same reality can be treated from a different broader perspective only reading between the lines. There … Continue reading "“The fast processing of returns will gain importance not only for retailers” – Interview with Handelskraft speaker Oliver Dahms from DAHMS solutions GmbH"

dotSource, 10 years of digital success!

At last the day has come; dotSource turns 10 years and opens a new decade of digital success and transformation. Ten years of growth, coming up with brilliant ideas and supporting technology and innovation in which we have been burning through stages, year after year, and reached our promised targets.