Where is Alibaba’s “New Retail” vision headed? [5 Reading Tips]

Shopping behaviour is slowly changing with the application of new technologies and the growth of the internet. Products and services are always available, wherever the potential customers are, while the online and offline worlds are merging. This proves that today’s consumers are »omnichannel«. They surf the Internet on their cellphone, tablet, or laptop, on the … Continue reading "Where is Alibaba’s “New Retail” vision headed? [5 Reading Tips]"

Black Friday Madness: What do retailers need to look for? [5 Reading Tips]

It’s that time of the year, today officially starts Cyber Monday Week and all those great deals. But this week’s highlight will take place on Friday, November 24th, with the start of Black Friday. The end of November is synonymous with a strong Christmas spirit, uncontrollable shopping impulses, and “the best” offers. That‘s today’s normal … Continue reading "Black Friday Madness: What do retailers need to look for? [5 Reading Tips]"

Customer loyalty and Blockchain: Björk’s latest experiment [5 reading tips]

The term Blockchain is on everyone’s minds this year and is being thought of as revolutionary. It’s clear that the technology has great potential, but so far the topic is surrounded by unrealistic promises, many speculations, and content that’s on shaky ground. Today we would like to refer to the latest innovation from the experimental … Continue reading "Customer loyalty and Blockchain: Björk’s latest experiment [5 reading tips]"

Digital skills: Where is the digital talent hidden? [5 Reading Tips]

In times of digital transformation, digital skills and new roles are needed. A rethinking of personnel policy and management has also become necessary. However, many companies only have a vague idea of what professional and personal qualifications applicants should be bringing. A joint study by the Bundesverband Deutscher Unternehmensberater (BDU) and the Bundesverbandes E-Commerce und … Continue reading "Digital skills: Where is the digital talent hidden? [5 Reading Tips]"

Thinking out loud: What the heck is up with the market? [5 Reading Tips]

Recently, I read that Zalando wants to get into the cosmetics business and Apple wants to build a car. Expansion and development: These tech giants, who have continued to max out their own dynamics of globalization and have a strong winning mentality, are becoming tired of developing new business models. Their dominance continues to grow. … Continue reading "Thinking out loud: What the heck is up with the market? [5 Reading Tips]"

The German-speaking e-commerce area continues to grow [5 Reading Tips]

The German-speaking area e-commerce is in top form, growing at fast-pace, and concentrating even more strongly. The biggest players are keeping up a solid lead whereas the smaller can’t catch up. This is the result of the rankings of the 1,000 biggest online shops in Germany “E-Commerce-Markt Deutschland 2017” and the Top 100 onlineshops in … Continue reading "The German-speaking e-commerce area continues to grow [5 Reading Tips]"