USV Jena e. V. Not Only Innovative in Terms of Sports: How the Sports Club Efficiently Connects Employees and Members with Salesforce Sales Cloud [Success Story] Posted on 29. September 202129. September 2021 | by Franzi Kunz Download the USV Jena Success Story for free now! Who says that data is only the new oil in e-commerce and that excellent service only makes a crucial difference in digital business? In other areas of life and business, users can benefit from modern and powerful CRM software as well, for example when managing members in large sports clubs. Digital networking also makes a difference when it comes to • contacting club members • improving collaboration between voluntary and full-time employees • making processes easier and more efficient Continue (11 vote(s), average: 4.27 out of 5)Loading... Categories CRM, Sales & Service Data-Driven Business Digital Consulting E-Commerce Publications
Remote Business: Best Practices for Remote Work, Online Events and Online Training [New White Paper] Posted on 22. September 202124. September 2021 | by Franzi Kunz Download the »Remote Business« white paper for free now! The world is upside down because of something that can only be seen under the microscope. In the working world, however, COVID-19 accelerates changes that started long before the pandemic – and that cannot be undone once the global dangers of this virus are gone. As terrible an occasion as it is, as innovative are the reasons why millions of people worldwide are now even able to work together productively in many, by no means all, industries while physically isolating themselves from each other. This is only possible because digital structures turn remote business into real business. Based on selected use cases, real insights, concrete tips and short portraits of the most important providers and tools, the brand new »Remote Business: Best Practices for Remote Work, Online Events and Online Training« white paper shows how strong teams in the fields of business, events and education can achieve great things. It examines both technical areas and ideational aspects of new work because if digital collaboration is to succeed, the right mindset is just as important as the right tools. Continue (12 vote(s), average: 4.33 out of 5)Loading... Categories Digital Consulting E-Commerce Publications
Polywork: What the Newcomer Network Has to Offer for Users and Companies [5 Reading Tips] Posted on 13. September 202128. September 2021 | by Franzi Kunz Source: Unsplash/Surface It is nothing new that social networks are constantly trying to outdo each other with new trends and features. The business network LinkedIn is also increasingly relying on updates to win over users. The newcomer platform Polywork takes a completely new approach to networking in a professional context. Unlike LinkedIn and XING, the network breaks away from stringent career paths and gives users the opportunity to exchange views on different project areas – in other words: poly + work. Continue (14 vote(s), average: 4.43 out of 5)Loading... Categories Reading Tips of the Week
DIY Industry: Why DIY Stores Should Expand Their Digital Sales Channels [5 Reading Tips] Posted on 6. September 202128. September 2021 | by Franzi Kunz Source: Pexels/Tiger Lily Products from DIY stores pose two challenges to mail order companies: customers usually need comprehensive advice – or the products are simply too bulky for conventional shipping. It is not without reason that many DIY stores still point to in-store pickup on their online platforms. However, this is not the case with the start-up ManoMano, which was founded in 2013 and uses precisely this service gap of long-established DIY chains to become a digital pioneer in the DIY industry. Continue (14 vote(s), average: 4.43 out of 5)Loading... Categories B2C E-Commerce Reading Tips of the Week Retail
Handelskraft Trend Book 2021 – The Manifesto for Digital Freedom Out Now! Posted on 1. September 202131. March 2022 | by Franzi Kunz Download the Handelskraft Trend Book 2021 »Digital Freedom« for free now! Today is the day we celebrate digital freedom. The brand new Handelskraft Trend Book 2021 »Digital Freedom« is now available for free download – exclusively for retailers, manufacturers and publishers. Do you want to know what it is all about and how you can benefit from it? This article tells you everything you need to know. Continue (12 vote(s), average: 4.67 out of 5)Loading... Categories Data-Driven Business Design & Usability Digital Consulting Digital Marketing E-Commerce Industries Publications
B2B E-Commerce in Record Time – Deutsche MTM-Gesellschaft Industrie- und Wirtschaftsberatung mbH Opens up New Digital Sales Channels with dotSource [Success Story] Posted on 11. August 202128. September 2021 | by Franzi Kunz Download the MTM Success Story for free now! The first step is usually the hardest. This admittedly rather blunt truism also applies to the digital business environment. When looking for a new digital sales channel, what is the first important step for a company whose sales activities were previously focused mainly on face-to-face events such as congresses and trade fairs? Where do you start if neither the path nor the goal are clearly defined? The answer is as simple as it is obvious: you look for an experienced coach (to stick to the sports metaphor) and get professional guidance. Deutsche MTM-Gesellschaft Industrie- und Wirtschaftsberatung mbH has done just that and developed the right training, i.e. e-business strategy, together with dotSource. Continue (11 vote(s), average: 4.27 out of 5)Loading... Categories B2B Digital Consulting Industries Publications
PIM for Retail: How Can the Retail Sector Benefit from Stibo’s Solution? [5 Reading Tips] Posted on 9. August 202127. February 2026 | by Franzi Kunz Source: Pexels/Sam Lion Customer demands on retailers are constantly evolving. Regardless of whether customers are looking for something new or want to buy a tried and tested product: it always has to be available as quickly and as effortlessly as possible. When customers then enter a store or visit an online shop, they primarily expect a comprehensive selection of goods and individual services. They want to know where products come from, what materials they are made of and what the shipping terms are. If the shop can also impress them with personalised product recommendations, discounts and free samples, the purchase will be remembered positively. With PIM for Retail, the long-standing dotSource partner Stibo Systems helps retailers such as »Marks & Spencer« and »Rituals« to meet the high expectations of their customers with clear data management. Continue (11 vote(s), average: 4.27 out of 5)Loading... Categories B2C E-Commerce PIM/MDM/DAM Retail
B2B Multi-Stream Projects Make the Difference: TROX on the Road to Success with Holistic Commerce, Marketing and UXD Strategy [Success Story] Posted on 14. July 202122. March 2022 | by Franzi Kunz Download the TROX Success Story for free now! Let us admit it: at first glance, there are more exciting topics than »Production and sale of components, appliances and systems for the ventilation and air conditioning of rooms, including fire and smoke protection technology« – even in the business customer segment. As you might have guessed, however, it is definitely worth taking a second look. Read on to find out more about the potential for successful e-business in this industry in general and at TROX with its complex B2B products in particular. These are the projects covered in today’s article: Strategy development and project management E-commerce: interface-based B2B platform with product configurator Digital marketing, including web analytics UX design Continue (9 vote(s), average: 5.00 out of 5)Loading... Categories B2B Consumer Goods CRM, Sales & Service Digital Consulting Digital Marketing E-Commerce Industries Industry PIM/MDM/DAM Platform Integration
Videos on Social Media: How Long Is Long Enough? [5 Reading Tips] Posted on 12. July 202130. September 2021 | by Franzi Kunz Source: Pexels/cottonbro Marketers and influencers are constantly trying to attract the attention of users with fancy content. One thing has always been certain: content has to be short and snappy, i.e. snackable. This makes it all the more surprising that TikTok announced two weeks ago that the maximum duration of videos will be extended from one to three minutes. Continue (9 vote(s), average: 5.00 out of 5)Loading... Categories B2B B2C E-Commerce Reading Tips of the Week
CRM Best Practices from Agriculture to Publishing: Nine Successful Salesforce Use Cases [Best Practice] Posted on 7. July 202130. September 2021 | by Franzi Kunz Source: Unsplash/DocuSign In order to stay ahead of the competition in terms of customer success, you should not let your processes stagnate or be content with merely using innovative solutions. So much for theory. In our new »CRM Best Practices« publication, we show you how to turn customer relationship management from a theoretical business strategy construct into successful digital practice. Learn from successful client projects in industries such as agriculture, retail and publishing how to think outside the much-cited box with collaborative and agile methods take a critical look at your own processes select the right Salesforce Core products integrate solutions and optimise processes Continue (9 vote(s), average: 5.00 out of 5)Loading... Categories Agriculture B2B B2C CRM, Sales & Service Data-Driven Business Design & Usability Digital Consulting Digital Marketing E-Commerce Industries Marketing Automation Media & Publishing Platform Integration Publications Retail
