About Franzi Kunz

Trends gibt es unendlich viele. Jeder hat seine Berechtigung. Doch auf welche Trends kommt es für digitale Unternehmen an. Und vor allem für die, die es noch werden wollen? Franzi geht diesen Fragen nach. Als Digital Business Analyst und Techlead für die Marke Handelskraft spricht sie dafür seit mehr als sechs Jahren mit denen, die es wissen müssen: den Macherinnen und Machern des Digital Business. Ihre Erfahrungen sowie die Ergebnisse ihrer Recherchen bringt Franzi, unter anderem hier auf dem Blog, für euch aufs digitale Papier.

B2B Online Shop Migration: HDM Continues to Drive Internationalisation with Salesforce [Success Story]

B2B Online Shop Migration HDM Salesforce
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As the printing industry’s technology leader, Heidelberger Druckmaschinen AG (HDM) operates 36 international online shops in 22 different languages. Serving a global market in such an innovative industry requires the best possible software set-up.

The previously used shop system from Magento was geared more towards B2C business. For this reason, HDM decided to gradually migrate to Salesforce’s commerce solution in a well-planned manner. Of course, the shop software had to meet high standards in terms of internationalisation.

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(4 vote(s), average: 5.00 out of 5)
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D2C Portal Increases FUJIFILM’s Sales [Success Story]

D2C Platform Best of Breed FUJIFILM Salesforce Adobe Commerce
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The Japanese technology group FUJIFILM is one of the best-known premium suppliers of photographic equipment in the world. Such a standing goes hand in hand with high expectations – not only in terms of products, but also with regard to customer experience.

For this reason, FUJIFILM decided to create a uniform D2C digital platform for customers throughout Europe by combining Adobe Commerce and Salesforce.

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(4 vote(s), average: 5.00 out of 5)
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A/B Testing – Achieving Higher Conversion Rates with Courage and Eagerness to Experiment [New White Paper]

A/B Testing White Paper
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Why is there a lot of traffic, but only a few conversions? Should the »Buy« button be white or turquoise? Should the download form be placed at the bottom or top of the page? Most marketers and graphic designers are probably familiar with these questions. It is always about optimising conversion rates. So why not carry out tests right away instead of overthinking for a long time?

One method to reliably evaluate what really offers users the best experience is A/B testing. In our new »A/B Testing – Methods and Tools for Performance and Usability Optimisation« white paper, we show you how it works, why it is an efficient and effective approach and which tools other companies use.

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(4 vote(s), average: 5.00 out of 5)
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Digital Champions: Handelskraft Trend Book 2022 Out Now!

Handelskraft Trend Book Digital Champions Release
Download the Handelskraft Trend Book 2022 »Digital Champions« for free now!

30 per cent more growth, 20 per cent more revenue, 40 per cent lower costs. Sounds good? We think so too! That is why we investigated trends and best practices for you, analysed them and put them together in our brand new Handelskraft Trend Book 2022 »Digital Champions«. Your guide for industry and trade is now available for free download – check out all the tips and management summaries, learn how to integrate digital trends into your business in 2022 and become a digital champion yourself!

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(8 vote(s), average: 5.00 out of 5)
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Brand Experience in the Energy Industry: TEAG Thüringer Energie AG Opts for Multi-Stream Project to Create a Strong Brand Identity [Success Story]

Brand Experience Energy Industry TEAG Multi-Stream Project
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Electricity, gas, heating – for many people, these words probably evoke unpleasant associations such as »bill« or »ancillary costs«. The brand new success story of our client TEAG Thüringer Energie AG shows that this does not have to be the case. Together with the dotSource UXD and digital marketing experts, the company further developed its brand identity. How did the energy supplier manage this nationwide brand campaign? And what on earth does a fluffy teddy bear have to do with it?

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(6 vote(s), average: 5.00 out of 5)
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Cloud Services: Agile Digital Solutions for Agile Companies [Best Practice]

Cloud Services Best Practice
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Whether it is our client myAGRAR relying on Microsoft Azure as a cloud service provider for its B2B and B2C multi-client platform, the long-established company TROX from the Lower Rhine region moving towards an agile future with Amazon Web Services or BayWa AG placing its trust in Germany’s leading multi-cloud data service provider plusserver – in our new »Best Practices« publication, we show you that the right cloud services strategy is the basis for a company’s digital success.

Companies such as Mövenpick Wein Schweiz AG and PRECITOOL, a joint venture of various European companies in the field of tool logistics, also benefit from a service portfolio that ranges from initial consulting to 24/7 support.

Find out in this concise article how

    • modern cloud services consulting helps to evaluate existing IT architectures and supports companies in developing an innovative data strategy
    • exactly data is migrated to the cloud
    • modern DevOps strategies have a positive impact on corporate culture
    • monitoring, deployment, test cycles as well as backup automation and continuous improvement should be put into practice nowadays
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(7 vote(s), average: 5.00 out of 5)
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»Artificial Intelligence« – 25 Use Cases to Succeed with AI [New White Paper]

Artificial Intelligence White Paper
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Research on this topic was conducted decades ago, but it is only today that everyone is talking about it: artificial intelligence (AI). But what is AI – and what is it not?

» Artificial intelligence seeks to make computers do the sorts of things minds can do. «

Margaret Ann Boden

This definition of AI by the famous neuroscientist, who has been conducting research in Oxford since the 1970s, is taken from her book »Artificial Intelligence: A Very Short Introduction« and sounds rather simple. However, it basically hits the nail on the head: AI is a collective term for the wide field that seeks to enable machines to achieve human intelligence levels. This requires targeted training. In our new white paper, we show you how diverse AI projects are. After all, information processing and decision-making processes of living beings are extremely complex.

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(7 vote(s), average: 5.00 out of 5)
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UX Design in B2B with a Future: Leipziger Messe Relies on Living Style Guide to Optimise More Than Just Its Website [Success Story]

Leipziger Messe Success Story
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Whether it is the »Touristik & Caravaning« fair for travel enthusiasts, the »modell-hobby-spiel« fair for children of all ages or the traditional book fair in spring: Leipziger Messe offers a wide variety of popular events. In order to make the website of Leipziger Messe even more visually appealing and modern, the dotSource user experience design team was brought on board.

The highlight is that the elements of the new design can be used not only for the website of Leipziger Messe, but also for different events – in line with the respective corporate identity (CI). The result is an all-round consistent and user-friendly online presence.

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(9 vote(s), average: 5.00 out of 5)
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Sweet Sixteen: dotSource Celebrates 16 Years of Digital Success Right from the Start

Sweet Sixteen dotSource Celebrates 16 Years
Source: Unsplash/Tyler Delgado, edited by dotSource

Super sweet sixteen. Finally! Rounding up from now on ? Besides the 14th birthday, which officially marks the start of the teenage years, the 16th birthday is one that most adolescents probably eagerly look forward to as well. You can do more. You are allowed to do more. But you also have to do more. The dotSource teenager is no exception! Congratulations and welcome to the in-between.

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(14 vote(s), average: 4.71 out of 5)
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