About Christian Otto Grötsch

Christian lebt E-Commerce wie kein anderer. Als einer der Gründer, langjähriger Geschäftsführer und jetzt Vorsitzender des Verwaltungsrats der Digitalagentur dotSource setzt er seit 2006 gemeinsam mit seinem Team visionäre Digitalprojekte um. Dank seiner jahrelangen Erfahrung hat er ein besonders Gespür dafür, welche digitalen Trends kommen, um zu bleiben. Um diese zu teilen, hat er 2007 den Handelskraft Blog ins Leben gerufen, der bis heute auf seine Expertise baut.

B2B marketplace for trade fair services – Online Order System on SAP Hybris is live

Bild: Messe Düsseldorf
Photo: Messe Düsseldorf
From February 27 to March 1, 2018, “EuroCIS – The Leading Trade Fair for Retail Technology” took place in Düsseldorf. The fair, which presents different technology solutions every year, should make retail more convenient – With new various payment solutions, self-checkout systems for employee-less stores, and smart price tags – This was not just thematically interesting for us, but above all, an opportunity to look behind the scenes at the value of such solutions. At the same time, the event was also the premier of the new Online Order System (OOS), the in-house solution for the distribution of trade fair services.

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(5 vote(s), average: 5.00 out of 5)
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Strategy rumor mill: What are Apple, SAP, and Microsoft doing this year?

Grafik:Star Trek
Photo: Star Trek

Everyone knows someone who has an iPhone. Everyone knows someone who has a device running Windows. Everyone knows someone who uses SAP products at work. So far so good. When it comes to digitising, you can’t really teach SAP, Apple, and Microsoft that much. Nevertheless, all three companies have, in recent years, slept on something.

And in different areas. While Apple has driven their in-house car project against the wall, Microsoft is still trying to become top of the class in the gaming industry, and SAP dreams of a relaxed life in the cloud. 2018 could be the year of major strategic decisions for these three big players. Which acquisitions, decisions, or ideas can we expect in 2018?

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(4 vote(s), average: 5.00 out of 5)
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GDPR: It’s about time!

Grafik:Bankksy
Source:Bankksy

With new privacy guidelines, it’s like the holiday season, which is certainly a bit for everyone to get caught up in: It keeps being brought up, that people want to escape the stress of shopping by buying presents earlier and earlier. And the result? Right: You’re running with shoes on through a mall that’s way too full, because it’s the day before Christmas Eve, hands full with wrapped gifts and thinking: Next year I’m buying my gifts way earlier!!!

In the General Data Protection Regulation’s view, which has been around since the 24th of May 2016, many companies appear to have fallen into the same vicious circle. For over 18 months, you could have at least just thought about implementing the standards of the GDPR. But even in this case, everything’s rushed and overwhelming, just like shopping in the mall on the day before Christmas Eve: Despite the stress and a “last minute” preparation you spend the holidays in peace and quiet.

So that our Handelskraft readers can spend the 25th of May 2018 in peace while their customers’ data is protected, we have to answer questions like “What is the GDPR?” and “How do I implement all this?” – as concisely as possible in relation to the EU’s new privacy policy.

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(4 vote(s), average: 5.00 out of 5)
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What is needed for digital success? Let’s review the Handelskraft Conference 2016!

Matthias
Foto: Matthias Eimer
The Handelskraft Conference 2016 – #HK16 – was a high-voltage event from the beginning till the end. Supported by eventtool24 an astonishing location, the Classic Remise Berlin, provided the background for our conference for digital success, combining a magical mixture of retro motors and car design classics with urban industry modernity inspiring the almost 100 attendees, and putting the perfect frame to discuss and generate interesting debates about the present and future of digital commerce.

Figures never lie: eleven sessions deepened the most trending digital-commerce topics, around 200 tweets generated a successful online exchange and four strong sponsor players: Adobe, FACT-Finder, ShopLupe andTrusted Shops. Let’s dive deeper into the conference’s topics, giving you an overview about the key trends of business success in digital commerce.

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(1 vote(s), average: 5.00 out of 5)
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Content is K(l)ing – New Blogger on Board

Bild: dotSource GmbH | Ebenbild
Photo: dotSource GmbH | Ebenbild

Hi, I’m Oliver Kling. I haven’t introduced myself yet and want to catch up on this now.

For 21 days now I’ve been calling the dotSource marketing team my new professional home. I am here to x-ray the colourful and speedy world of digital commerce in all its facets on handelskraft.de and handelskraft.com together with my colleague Sara. We know that we’re following in big footsteps, but we are brave enough to face this challenge.

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(1 vote(s), average: 5.00 out of 5)
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Taking Advantage of Amazon’s Recipe for Success

Amazon's logo and parcel
Zhao ! / Flicker.com

It’s a matter of fact that Amazon is enjoying supremacy in e-commerce, not only because of the impressive results achieved globally in their Black Friday and Cyber Monday campaigns but also because of their continuing effort to innovate: releasing new drones prototypes, optimizing their mobile services and reinforcing their massive world-class logistics infrastructure. Amazon has surpassed its more direct competitors, such as Walmart or Ebay , establishing a worrying monopoly within the online business sector. But…Is there life beyond Amazon?

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(2 vote(s), average: 5.00 out of 5)
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Returns: blessing or curse?

Returning a parcel
FaceMePLS / Flicker.com

Many people like to do their shopping online because it offers the possibility to access millions of products and services from everywhere anytime they want. However for most people online shopping still includes two critical issues:

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(2 vote(s), average: 5.00 out of 5)
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Black Friday taking root in Europe [5 Reading tips]

Black Friday record
Screenshot: elperiodico.com

The traditional American ‘Black Friday’, ringing in the Christmas shopping season, has been developing strongly in Europe, reaching a new all-time record in sales this year.

Without question the biggest indicator to measure this success is Amazon. Their figures indicated that more than one million items were already ordered by Friday midday in Germany; consumer electronics, toys and consumer goods were among the most popular products.

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(2 vote(s), average: 5.00 out of 5)
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Conversion: The art of achieving the definite click

Just one click away to suceed
Photo: Matthias Ripp

Have you ever wondered in which way consumers are motivated to shop? How do they make their decisions? What aspects would be fundamental for a customer to effectively purchase on your website and complete all the stages till the end? Will they come back? Or will they recommend your website to others?

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(1 vote(s), average: 5.00 out of 5)
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Prime Air expects to deliver goods in just 30 minutes [5 Reading Tips]

New drone unveiled by Amazon
Screenshot: Amazon

Imagine the day when all your problems are sorted out in just 30 minutes. You have an important date, you try on your best dress in front of the mirror and realise it is stained! Don’t panic. Amazon would have got a quick solution for you: the new Prime Air service drone squad.

These scenarios where immediacy is a must are the future and course of action set by Amazon, in terms of delivery systems. Amazon has released a new ad video demo featured by the controversial British journalist of Top Gear Jeremy Clarkson in which one new prototype is unveiled.

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