Last Mile: How to Process Customer Orders Faster with Micro-Fulfilment [5 Reading Tips] Posted on 20. June 202220. June 2022 | by Birthe Struffmann Source: Pexels/Tima Miroshnichenko Faster, more flexible, more individual. This is what customers expect when ordering online. Whether it is groceries, shoes or household goods: ideally, customers have ordered items delivered to their homes on the same day or can pick them up in store. For marketplace giants like Amazon, this goes without saying, but for retailers, it poses an enormous challenge. Thanks to micro-fulfilment, however, this challenge is no longer impossible to overcome. Continue (2 vote(s), average: 5.00 out of 5)Loading... Categories B2C Brand Experience Consumer Goods E-Commerce Reading Tips of the Week Retail
Flexible Working Models Ensure Equal Opportunities and Efficiency [5 Reading Tips] Posted on 13. June 202216. June 2022 | by Birthe Struffmann Source: Unsplash/Jason Goodman More and more companies are turning to collaborative working models – not only because they are increasingly becoming a decisive factor for people looking for a job, but also because companies can benefit from such models in many other ways. Leading companies such as OTTO, Google and edding show how it is done and have been able to increase the number of women holding executive positions, retain well-qualified employees and work more efficiently – especially through job sharing. Continue (3 vote(s), average: 5.00 out of 5)Loading... Categories B2B B2C Brand Experience Reading Tips of the Week Remote Business
Subscription Models: How to Successfully Retain Customers and Boost Your Sales [5 Reading Tips] Posted on 30. May 202230. May 2022 | by Birthe Struffmann Source: Pexels/alleksana Digital champions focus on traditional virtues and keep a close eye on their further development. A diverse marketing mix, i.e. all measures designed to achieve marketing goals, is one of these virtues. Product policy in the marketing mix describes which products and services a company wants to offer and how they appear on the market. However, customers no longer just buy products. They buy experiences – and emotions. That is why it is companies’ business models that have changed rather than the products themselves. A prominent example of this is the subscription economy. Continue (2 vote(s), average: 5.00 out of 5)Loading... Categories B2B B2C Brand Experience Cloud Services Digital Marketing E-Commerce Reading Tips of the Week
B2B Commerce with Adobe: How ATR Landhandel Set New Standards in the Agricultural Industry [Success Story] Posted on 25. May 202225. May 2022 | by Birthe Struffmann Download the new ATR Landhandel Success Story for free now! Agriculture – that sounds like a lot of hard work and getting up really early. However, it also sounds like a lot of fresh air and rich harvests. That is true, but the agricultural industry has long been shaped by digital technologies such as smart farming, milking robots and agricultural apps. As B2B customers, agricultural companies now expect wholesalers to provide digital solutions for the trade in animal feed, seeds and other materials. That is why ATR Landhandel GmbH geared up for the digital future of the agricultural industry with a new online shop and a modern multi-client platform. Continue (1 vote(s), average: 5.00 out of 5)Loading... Categories Agriculture B2B Content Management Data-Driven Business Platform Integration Publications
Ship from Store: From Delivery Innovation to Long-Term Competitive Advantage [5 Reading Tips] Posted on 23. May 202223. May 2022 | by Birthe Struffmann Source: Pexels/Kampus Production Three billion euros. Ingka Group, which operates the majority of IKEA stores, is set to invest this enormous sum of money to revamp its stores. In this context, ship from store is an important concept. Products ordered online are shipped to customers from one of the stores and not from a central warehouse. Faster and cheaper deliveries, lower emissions and higher customer satisfaction. Ship from store delivers. Literally. Continue (2 vote(s), average: 5.00 out of 5)Loading... Categories E-Commerce Reading Tips of the Week
Price Indication Ordinance: How to Strengthen Trust in Your Company with Price Transparency [5 Reading Tips] Posted on 16. May 202216. May 2022 | by Birthe Struffmann Source: Unsplash/Artem Beliaikin For more than 90 per cent of consumers, the transparency of a company contributes to their purchasing decision. This is because transparency creates trust and trust is the basis for successful customer relationships. Especially when it comes to pricing, customers are very sensitive and demand clear communication. From 28th May onwards, this will be ensured by the new Price Indication Ordinance (PAngV), which regulates information on price reductions and the labelling of base prices. These new rules affect both stationary retail and e-commerce. Prick up your ears! Continue (2 vote(s), average: 5.00 out of 5)Loading... Categories B2C Brand Experience Design & Usability Digital Marketing E-Commerce Reading Tips of the Week
PayPal Checkout: How the New Solution Leads to More Sales [5 Reading Tips] Posted on 2. May 20222. May 2022 | by Birthe Struffmann Source: Unsplash/Marques Thomas With more than 425 million customers in over 200 markets worldwide, PayPal is one of the big players in the digital payment sector and inspires e-commerce shoppers across all industries with its commerce solution »PayPal PLUS«. In Germany alone, the payment service provider has won over around 29 million potential customers. dotSource also implemented the platform in projects for clients such as BADER, MUSIC STORE, EMP, BayWa and CLICKPOOL | Dildoking. However, ongoing development is also important for PayPal to ensure the company’s success. That is why the payment service provider is taking the next step with its »Checkout« solution. Continue (3 vote(s), average: 5.00 out of 5)Loading... Categories B2B B2C CRM, Sales & Service Data-Driven Business E-Commerce Platform Integration Reading Tips of the Week
D2C: How to Secure Competitive Advantages with a Direct-to-Consumer Approach [5 Reading Tips] Posted on 25. April 202225. April 2022 | by Birthe Struffmann Source: Unsplash/Jacqueline Munguía There is no such thing as »can’t«. Those who think that close customer relationships are not possible in e-commerce are mistaken. Successful direct-to-consumer (D2C) brands like STABILO, Fissler and Britax Römer show how close interaction with customers can turn the purchase of pens, pans and child car seats into an experience. Although D2C sales in Germany still only account for 3 per cent of e-commerce sales, it is the channel that grew the most last year, with sales up 15 per cent. For online retailers, building and maintaining strong customer relationships digitally is just as much of a must-have for brand success as a powerful online shop. Continue (4 vote(s), average: 5.00 out of 5)Loading... Categories B2C Brand Experience Consumer Goods Content Management Data-Driven Business E-Commerce Reading Tips of the Week
Migration to Adobe Commerce: How the Media Company Axel Springer SE Makes Its Digital Portfolio More Future-Proof with the Modernised Lesershop24 [Success Story] Posted on 13. April 202213. April 2022 | by Birthe Struffmann Download the new Axel Springer Success Story for free now! Media companies and publishing houses have long since arrived in the digital age. Whether it is the latest news on a smartphone, flexible subscription models or clearly structured media libraries: customers expect fast, uncomplicated access to high-quality content. The media company Axel Springer, which worked with dotSource to make its online shop for subscriptions fit for the future, shows how digital media consumption can be understood as an opportunity for successful new business models. There is hardly any publishing house in Germany that is as well known as Axel Springer SE. The long-established media company is active in more than 40 countries these days. Of course, it is no longer just about printed newspapers – the company generates more than 70 per cent of its consolidated annual revenues with digital activities. Continue (7 vote(s), average: 3.86 out of 5)Loading... Categories B2B Data-Driven Business E-Commerce Publications
Google Universal Analytics Will Be Discontinued: How to Ensure Your Data Is Properly Analysed [5 Reading Tips] Posted on 11. April 202211. April 2022 | by Birthe Struffmann Source: Unsplash/Myriam Jessier Saying goodbye is never easy. In the case of Universal Analytics, it also involves a lot of effort. However, companies no longer have a choice because Universal Analytics will be discontinued as early as next year. According to current statistics, around 55.6 per cent of all website operators use Google Analytics. They should respond now because evaluating alternative systems as well as implementing and getting used to a new system will require financial and human resources. Continue (7 vote(s), average: 3.86 out of 5)Loading... Categories B2B B2C Data-Driven Business Digital Marketing Reading Tips of the Week
